In the Closing of a Claim Message, You Should

question 35

Multiple Choice

In the closing of a claim message, you should

• A)justify and explain your request.
• B)promote goodwill and summarize your request.
• C)reference all copies of pertinent documents enclosed.
• D)warn the company that failure to comply could cause legal action.

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Definitions:

Utility Maximizing

The act of choosing the combination of goods and services that maximizes a consumer's satisfaction or happiness with a given income.

Marginal Utility

The additional satisfaction or utility received by consuming one more unit of a good or service.

Soft Drinks

Non-alcoholic beverages that are usually carbonated and contain various flavorings and sweeteners.

Chips

Thin slices of potatoes, vegetables, or other foods, fried or baked until crispy, commonly served as a snack or side dish.