If You Are Responding Favorably to Your Customer's Claim, the Best

question 79

True/False

If you are responding favorably to your customer's claim, the best opening is an apology.

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Definitions:

Population Percent

The percentage representation of a specific group within the total population.

Visual

Pertaining to the sense of sight or relating to vision, often used to describe things that can be perceived with the eyes.

Communication Style

The unique manner in which a person communicates messages to others through both speech and body language.

Note-Taking

The practice of recording information captured from another source, typically in the context of a lecture or reading.