Which of the Following Sentences Is an Example of Sensitive

question 56

Multiple Choice

Which of the following sentences is an example of sensitive language in an adjustment letter?

• A)If you had followed the directions, you would have been able to use the product successfully.
• B)We can guarantee that this mistake will not occur again.
• C)Our goal is to earn your confidence with quality products and excellent service.
• D)We regret the trouble you had because of our error.

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Definitions:

Earned Fees

Revenue generated from providing services or performing work.

Adjusting Entry

A journal entry made in accounting records to update the balances of accounts at the end of an accounting period.

Accrued Salaries

Salaries that have been earned by employees but have not yet been paid by the employer.

Reversing Entries

Journal entries made at the beginning of an accounting period to reverse or cancel out adjusting entries made in the previous period.