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When a Customer Has a Legitimate Claim or Complaint, He

question 17

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When a customer has a legitimate claim or complaint, he or she can expect a positive response from a company.


Definitions:

Alien and Sedition Acts

A series of laws passed in 1798 that permitted the deportation of foreigners deemed dangerous and criminalized making false statements against the federal government.

Critics

Individuals who evaluate or analyze works in various fields such as literature, art, and food, often providing opinions or insights.

Federal Authorities

Government officials and agencies at the national level in the United States, responsible for administering and enforcing federal laws and regulations.

Judith Sargent Murray

A writer and early feminist thinker prominent in the years following the American Revolution.

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