A Bad-News Message, Whether Delivered in Person or in Writing

question 84

Multiple Choice

A bad-news message, whether delivered in person or in writing, is usually better received when you

• A)give the reasons before the bad news.
• B)immediately share the bad news.
• C)provide the reasons and explanations but conceal the bad news.
• D)combine the buffer and bad news.

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Definitions:

Research And Development Trends

The prevailing directions or patterns in innovation, technological advancements, and product development efforts across industries.

Globalization

The process by which businesses or other organizations develop international influence or start operating on an international scale.

Transportation Networks

Systems of interconnected routes and modes of transport facilitating movement of people and goods.

Shipping

The process of transporting goods by sea, air, or land from one location to another.