As an Employee, You Should Avoid Responding to Customer Complaints

question 62

True/False

As an employee, you should avoid responding to customer complaints on Twitter, Facebook, or other forms of social media because the audience is potentially too large.

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Definitions:

Computer Programmer

A professional who writes, tests, debugs, and maintains the code that allows software programs and applications to function.

Budget Line

A graphical representation showing the combination of goods a consumer can purchase with a fixed income.

Money Income

The total amount of monetary earnings or receipts a person or household receives within a given period.

Utility

In economics, the total satisfaction received from consuming a good or service.