Examlex
When irate customers sound threatening and overstate their claims, you will have the most success in getting them to accept your explanations if you make your tone match theirs.
Psychologically
Pertains to psychology, dealing with the mind, mental processes, and behaviors from an individual's or group's perspective.
Physiologically
Relating to the way in which a living organism or bodily part functions.
Self-disclosure
The act of revealing personal or private information about oneself to others, which can facilitate deeper connections and understanding.
Weakness
An area or aspect in which an individual or organization lacks strength or proficiency, potentially hindering performance or success.
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