Smart Business Representatives Always Avoid Calling an Unhappy Customer to Resolve

question 60

True/False

Smart business representatives always avoid calling an unhappy customer to resolve problems.

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Definitions:

Reasonable Amount

A quantity or level of something (such as time, cost, or size) that is considered fair, proper, and appropriate under typical circumstances.

Express Terms

Specific provisions or conditions explicitly stated in a contract or agreement.

Past Course

A historical pattern of behavior or performance that may be considered in evaluating the current situation or deciding on future actions.

Conflict

Disagreement or discord resulting from opposing actions, views, or interests between parties.