When You Must Refuse Typical Requests, You Should First Think

question 79

Multiple Choice

When you must refuse typical requests, you should first think about how the receiver will react to your refusal and decide

• A)whom or what to blame.
• B)where and how to apologize.
• C)how to invite further correspondence.
• D)whether to use the direct or the indirect strategy.

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Definitions:

Problem-solving Ability

The capacity to find solutions for difficult or complex issues.

Math Problems

Challenges or questions created to test or develop one's ability in mathematics.

Newborn Baby

An infant in its first few hours to weeks of life.

Neonate

A newborn child, especially one less than four weeks old, at the very beginning of life outside the uterus.