You Can Soften the Blow of the Bad News in Refusing

question 17

Multiple Choice

You can soften the blow of the bad news in refusing a typical request or claim by

• A)emphasizing the bad news.
• B)using the active voice.
• C)implying the refusal.
• D)accentuating the negative.

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Definitions:

Wrinkled

Describes a texture or appearance characterized by small lines, folds, or ridges; often associated with aging skin or fabric that has been crushed or creased.

Glial Cells

Non-neuronal cells in the central nervous system and the peripheral nervous system that do not produce electrical impulses but are essential for supporting neurons and modulating their function.

Functions

Mathematical relations where each input is associated with exactly one output.

Neurotransmitters

Chemical substances that transmit signals across a synapse from one neuron to another in the brain.