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Which of the following is true about short persuasive messages submitted online?
Q1: When developing a claim message, you should<br>A)close
Q5: Using _-voice verbs enables you to depersonalize
Q14: A summary should be as long as
Q23: M essages expressing thanks should<br>A)open indirectly.<br>B)contain fewer
Q29: When you must deliver bad news to
Q32: For optimal interaction, workplace teams should have
Q47: Leticia has called a client and received
Q69: If included with a report, a letter
Q78: Which sentence avoids redundant expressions?<br>A)It is absolutely
Q99: Your buffer in a bad-news message to