Which of the Following Is the Best Advice to Follow

question 95

Multiple Choice

Which of the following is the best advice to follow when placing a business phone call?

• A)Use professional vocabulary and courteous language.
• B)Realize that the responsibility for ending a call lies with the caller.
• C)In the introduction of the phone call, name the person you are calling, identify yourself and your affiliation, and give a brief explanation of your reason for calling.
• D)All answer choices are good tips to follow when placing business phone calls.

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Definitions:

F-ratios

Statistical values used in the analysis of variance (ANOVA) tests, indicating the ratio of variance between groups to the variance within groups.

Theoretical Distribution

A mathematical function that represents the probabilities of occurrence of different possible outcomes for an experiment.

F-ratio

A statistical measure used primarily in analysis of variance (ANOVA), calculated by dividing the variance between group means by the variance within the groups.

Error

The difference between a measured or inferred value of a quantity and its actual value.