The Benefits of Voice Mail Include Eliminating Unnecessary Chit Chat

question 43

Multiple Choice

The benefits of voice mail include eliminating unnecessary chit chat, telephone tag, inaccurate messages, and

• A)time zone barriers.
• B)the need for written messages.
• C)the necessity of a cordial, friendly greeting.
• D)prompt responses.

---

Definitions:

Shared Characteristics

Traits or features that are common among a particular group of people, items, or phenomena.

Market Segments

Distinct groups of potential consumers sorted by specific characteristics or behaviors, targeted with tailored marketing strategies.

Segmentation Process

The Segmentation Process is the method of dividing a market into distinct groups of buyers with different needs, characteristics, or behaviors, who might require separate products or marketing mixes.

Perceptual Map

A competitive analysis tool that creates a visual picture of product locations in consumers’ minds.