Although Instant Messaging and Text Messaging Are Popular Personal Communication

question 6

True/False

Although instant messaging and text messaging are popular personal communication tools, they are not commonly used in the professional workplace.

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Definitions:

Motivator-Hygiene Theory

A theory proposed by Frederick Herzberg that suggests job satisfaction and dissatisfaction arise from two different sets of factors - motivation factors and hygiene factors.

Job Satisfaction

The level of contentment employees feel about their job, including aspects such as the nature of the work, conditions, pay, and recognition.

Higher Need Fulfillment

Refers to the greater satisfaction of an individual’s essential desires or motivations.

Knowledge of Results

information provided to individuals about the outcome of their actions, serving as a form of feedback.