Which of the Following Statements About Persuasive Messages Within an Organization

question 8

Multiple Choice

Which of the following statements about persuasive messages within an organization is most accurate?

• A)​It is acceptable for managers to be dishonest when trying to persuade others because of their authoritative position in the company.
• B)​Persuasive messages flowing both downward or upward require attention to tone.
• C)​When employees send persuasive messages to their managers, they should include words such as you mus t or we should to make their messages sound more convincing.
• D)Instructions or directives from managers to employees should be organized indirectly.

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Definitions:

Motivation

The psychological process that initiates, guides, and maintains goal-oriented behaviors.

Mechanistic Perspective

A viewpoint in organizational theory that sees organizations as machine-like, with highly organized, rigid, and controlled structures.

Study of Motivation

The research and analysis of what compels individuals to take action, make decisions, and achieve personal and professional goals.

Motivating Employees

The process of encouraging employees to perform their best by fulfilling their needs and aspirations.