Examlex
All of the following are steps in the scientific method EXCEPT
Angry and Emotional Customer
A customer who expresses dissatisfaction or frustration with a service or product in a highly emotional or aggressive manner.
Listen Carefully
emphasizes the importance of paying full attention to and processing verbal and non-verbal messages during communication.
Zone of Tolerance
The range within which customers are willing to accept variations in service or product quality.
Bug-Infested Room
A room heavily infested with insects, which could refer to a detrimental environmental condition needing pest control measures.
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