An Indirect Way of Getting Clients to Express Self-Appreciation When

question 13

Multiple Choice

An indirect way of getting clients to express self-appreciation when they are not accustomed to doing so is to:​  

• A)have them write a balance sheet stating both their negative and positive points. 
• B)ask how their best friend would describe them. 
• C)confront their reluctance. 
• D)have them describe their "ideal self."

Understand methods to communicate negative information positively.

Recognize how placement within a document affects the emphasis of information.

Learn strategies to enhance goodwill in business communication.

Avoid the use of preachy language in professional communication.

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Definitions:

Self-Handicapping

A strategy where individuals create obstacles and excuses for themselves so that if they do poorly on a task, they can avoid blaming themselves.

Self-Reference Effect

This refers to the tendency for individuals to better remember information that is personally relevant to them, making it more likely to be recalled than non-self-relevant information.

Self-Esteem

An individual's subjective evaluation of their own worth or value.

Life Goals

Long-term aims that guide individuals' actions and decisions, shaping their life paths and personal fulfillment.