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Program Maintenance, the Process of Adapting an Existing Software Product

question 39

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Program maintenance, the process of adapting an existing software product, may consume as much as 85% of the total software development life cycle budget.


Definitions:

Decision Structure

The framework or methods used by organizations or individuals to make and implement decisions.

Employee Involvement

A workplace strategy that allows employees to participate in decision-making processes and contribute to problem-solving relevant to their work.

Nonprogrammed Decision

Decision-making that occurs in situations that are unique, poorly defined and largely unstructured, requiring custom solutions.

Manager's Involvement

Refers to the degree to which a manager is engaged in the daily operations and decision-making processes of their team or department.

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