Which of the Following Statements Is True of Total Quality

question 34

Multiple Choice

Which of the following statements is true of total quality in organizations?

• A)It has direct effects on the behavior of employees at all levels in an organization.
• B)It is the transformation or modification of an organization and/or its stakeholders.
• C)It emphasizes the formation of self-managed teams within an organization.
• D)It increases the process time for a business.

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Definitions:

Invoices

Documents issued by a seller to a buyer that list goods or services provided and the amount due for payment.

Cash Refunds

Payments returned to customers for various reasons, such as returns or overcharges.

Bank Deposits

Funds placed into a bank account for safekeeping, which may bear interest over time.

Slow Payments

Delays in the settlement of financial obligations, typically in the context of customers taking longer than agreed to pay their invoices.