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Briefly explain the forces that drive change at work.
Waiting Time
The duration between two events, often used in service and queueing theory to analyze performance and customer satisfaction.
Electric Bill
The monthly statement received detailing the cost incurred for electricity consumption.
Jury Verdict
A decision made by a jury, reflecting the outcome of a trial.
Jury People
Members of a selected group who are tasked with making a decision in a legal case; also known as jurors.
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