Which of the Following Statements Is True in the Context

question 27

Multiple Choice

Which of the following statements is true in the context of job satisfaction?

• A)Satisfied workers are more likely to drive up the organization's cost of annual turnover.
• B)Satisfied employees are more likely to engage in organizational citizenship behaviors.
• C)Dissatisfied employees are less likely to engage in counterproductive work behavior.
• D)Dissatisfied employees report less psychological problems than do satisfied employees.

Recognize the impact of transformational leadership on team and organizational effectiveness.

Understand the importance and processes of pretesting and posttesting in advertising copy.

Differentiate between various types of advertising agencies and their services.

Recognize the distinctions between sales promotions tools such as coupons, deals, contests, and sweepstakes.

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Definitions:

World-Class Companies

Firms that excel in their operations globally, often setting the standard for innovation, quality, and efficiency in their industries.

Competitive Advantage

A condition or circumstance that puts a company in a favorable or superior position compared to its rivals in the market.

Value Chain

A series of activities or processes that a company performs to deliver a valuable product or service to the market.

Primary Activities

Primary activities are the essential processes directly involved in the creation of a product or service, including production, marketing, sales, and after-sale service.