Sania Is Conducting a Survey on Territorial Spaces to Determine

question 6

Multiple Choice

Sania is conducting a survey on territorial spaces to determine the average social distance in corporate offices in her city. Identify the branch of knowledge that Sania is most likely dealing with.

• A)Proxemics
• B)Kinesics
• C)Chronemics
• D)Phonemics

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Definitions:

Customer Relationship Management

A strategy in business that focuses on developing and maintaining lasting relationships with customers to enhance loyalty and retention.

Types of Customers

Refers to the different categories or segments of customers each with their own specific needs, behaviors, and characteristics.

Net Promoter Score

A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company to a friend or colleague.