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Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Ninety-Second Division
Employee Satisfaction
The level of contentment and positivity that employees feel towards their job and workplace environment.
Absenteeism
The frequent or habitual absence from work or duty without good reason, which can negatively impact productivity.
Repeat Orders
Repeat orders refer to subsequent orders placed by customers for products or services, indicating satisfaction with previous transactions and loyalty to a brand or company.
Service Complaints
Feedback or grievances expressed by customers regarding the inadequacy or failure of a service.
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