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Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Federal Employee Loyalty Program
Relational Orientation
A method of building a relationship with customers based on the philosophy that buyers and sellers should develop a long-term relationship.
Lifetime Profitability
The total net profit a company expects to earn over the entirety of its business relationship with a customer.
Consumer Needs
The desires, requirements, or necessities that consumers feel compelled to satisfy, driving their purchasing decisions.
Quick Energy
Fast-acting energy sources, often in the form of food or beverages, that provide immediate vitality or stamina.
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