Instructions: Identify the Following

question 16

Short Answer

Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Central Intelligence Agency

---

Definitions:

Work Processes

The defined series of tasks or activities conducted by individuals or groups in an organization to achieve specific outcomes.

Individuals

Refers to a single human being as distinct from a group, class, or family.

Business Processes

Procedures or sets of activities that are performed in an organization to provide products or services to customers or to manage internal functions.

Customer Satisfaction

A measure of how products or services meet or surpass customer expectations, crucial for maintaining customer loyalty and driving business success.