In Conducting an Interview with a Client from Another Culture

question 27

Multiple Choice

In conducting an interview with a client from another culture, the counselor should:

• A)conduct the interview using closed-ended questions.
• B)consider the degree to which self-disclosure is encouraged in that culture.
• C)use a multiple-choice format in the interviewing.
• D)use checklists or rating scales rather than interviews.

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Definitions:

Positive Statement

A Positive Statement is an objective assertion that can be tested or verified and is based on factual information, independent of value judgments.

Soliciting Complaints

The act of actively seeking feedback in the form of complaints or grievances from others to improve services, products, or relationships.

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.

Segmented Treatment

An approach to treatment that divides the overall process into distinct parts or phases, each targeting a specific issue or aspect of a condition.