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Instructions: Identify the following. Be as specific as possible, and include names, dates, and relevant facts as appropriate. Be sure to explain the significance of the person or term.
Pancho Villa, General John J. Pershing
Supply Chain Surplus
The added value produced through the supply chain process, measured by the difference between the value of the final product to the consumer and the costs of its production.
Customer Value
The perception of what a product or service is worth to a customer versus the possible alternatives, measured by the benefits it provides over the cost.
Supply Chain Cost
The total expenses incurred in the production, transportation, and distribution of goods or services within a supply chain.
Decision Phases
The stages in the process of making choices or decisions, typically including problem identification, solution search, evaluation and selection, and implementation.
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