A Business That Asks Employees to "Satisfy Customers" Has Just

question 49

Multiple Choice

A business that asks employees to "satisfy customers" has just established what industrial and organizational psychologists call a(n) ____ criterion.

• A) actual
• B) theoretical
• C) objective
• D) subjective

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Definitions:

Unionized Firm

A company where the workforce is represented by a union in negotiations regarding employment terms.

Supply Of Labor

The total hours that workers wish to work at a given wage rate, representing the workforce available for employment.

Unionized

A condition where employees are organized into unions to collectively bargain with employers over wages, benefits, and working conditions.