Kerry Is Conducting an Employee Training Program for All Sales

question 11

Multiple Choice

Kerry is conducting an employee training program for all sales representatives at Phalanx Corporation.Which goals or principles is least important to his training program?

• A) overlearning
• B) feedback
• C) massed training
• D) transfer of training

Grasp the importance of data accuracy and processes for ensuring data quality.

Understand and describe the basics of behavior modification and its criticisms.

Comprehend the fundamentals of expectancy theory by Victor Vroom and its revisions.

Explain Herzberg's two-factor theory, focusing on hygiene factors and their impact.

---

Definitions:

Accounts Payable

Money owed by a company to vendors or suppliers for products or services received but not yet paid for.

Pay Bills Window

A feature in financial software that allows users to manage and make payments to their creditors or billers.

Outstanding Checks

Outstanding checks are checks that have been written and recorded in the issuing account but have not yet been cleared or cashed by the recipient.

Point of Sale

A system or place where sales transactions are processed, typically involving hardware and software to manage the sale.