If a Company Wishes to Use Performance-Level Criteria to Evaluate

question 22

Multiple Choice

If a company wishes to use performance-level criteria to evaluate their training program,the managers would be interested in ____.

• A) employee feedback following the training
• B) comparing their employees' increase in knowledge with those of a control group
• C) observing an increase in the quality of service employees provide
• D) measuring their employees' learning immediately following the training