Identify the Following Terms

question 103

Short Answer

Identify the following terms.
-KGB

---

Definitions:

Waste Elimination

The process of reducing, reusing, recycling, or disposing of waste materials to minimize their impact on the environment.

Customer Satisfaction

A measure of how products and services supplied by a company meet or surpass customer expectations.

National Quality Award

An accolade given to companies that exhibit outstanding quality management and operational excellence.

Malcolm Baldrige Foundation

A foundation that supports the Malcolm Baldrige National Quality Award, which recognizes U.S. organizations for their achievements in quality and performance.