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Instructions: Identify the terms and briefly state their historical significance..
Kanishka
Workplace Violence
Involves any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.
Nonprogrammed Decisions
Decision-making that occurs in response to unusual, unpredictable, and unique problems or opportunities where there are no previously established decision rules.
Programmed Decisions
Simply implement solutions that have already been determined by past experience as appropriate for the problem at hand.
Routine Problems
Common or regularly occurring issues that require standard methods or strategies for their resolution.
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