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Instructions: Identify the terms and briefly state their historical significance.
Minamoto Yoritomo
Bad News
Communication that conveys unfavorable, disappointing, or upsetting information to the recipient.
Transaction
An exchange or interaction between two parties, typically involving the buying, selling, or trading of goods, services, or information.
Relationship Repair
The actions taken to address issues, misunderstandings, or conflicts in a relation in order to restore positive connection and understanding.
Indirect Format
A communication method that does not state the main point directly at the beginning, often used to soften the message or build context.
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