Instructions: Identify the Terms and Briefly State Their Historical Significance

question 135

Essay

Instructions: Identify the terms and briefly state their historical significance.
Coptic

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Definitions:

Retaining Customers

Strategies and activities that a business uses to prevent customer defection and to maintain long-lasting relationships with them.

Acquiring New Customers

The process of gaining new consumers or clients for a business's products or services, often involving marketing and sales strategies.

Recency-Frequency-Monetary Analysis

A marketing analysis tool that categorizes customers based on their recent purchases, how often they purchase, and how much they spend.

Costs Of Doing Business

The expenses involved in the day-to-day operations of a company, including rent, utilities, payroll, and materials.