Instructions: Identify the Following Term(s)

question 80

Short Answer

Instructions: Identify the following term(s).
Junichiro Koizumi

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Definitions:

Quality-oriented Process

An approach focusing on maintaining high standards in production or service delivery to satisfy customer needs.

Perishable Services

Services that cannot be stored for future use and must be consumed at the time of production, like live entertainment or airline flights.

Empowerment

The process of increasing the degree of autonomy and self-determination in people or communities to enable them to represent their interests in a responsible and self-determined way.

Variability

Refers to the degree of inconsistency or difference in a set of elements or a process outcome, often measured to assess quality control or performance over time.