Which of the Following Violates the Unity of Command Principle

question 4

Multiple Choice

Which of the following violates the unity of command principle?

• A) Span of management
• B) Line management
• C) Functional authority
• D) Centralization

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Definitions:

Moment of Truth

Critical interactions or points in service delivery that significantly affect the customer's perception of the brand or organization.

Quality Function Deployment

Quality Function Deployment (QFD) is a systematic approach to design based on customer requirements that aims to ensure quality is built into products and services from the beginning.

Assembly Chart

A detailed diagram or document that displays the sequence of operations or components involved in assembling a product.

Exploded View

A diagram or illustration that shows the components of an object slightly separated by distance, often used in engineering to depict assembly relationships.