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Discuss reengineering.
Persuasion Cues
Elements in communication that influence the receiver's acceptance of a message, including source credibility, message content, and emotional appeals.
Reciprocity Principle
A social psychology concept stating that people are more likely to comply with a request from someone who has previously done something for them.
Lecture Notes
Written or typed summaries of the important points covered during a lecture.
Cognitive Dissonance
The discomfort in one's mind caused by holding multiple inconsistent beliefs, ideas, or values concurrently.
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