_________ _________ Is the Ability to See Likenesses and Differences

question 2

Short Answer

_________ _________ is the ability to see likenesses and differences in forms.

---

Definitions:

Service Quality

Evaluating the degree to which a provided service meets the expectations of a customer.

Service Quality

The degree to which a service meets customers' expectations, often a crucial factor in customer satisfaction and loyalty.

Service Perceptions

The customer's view and evaluation of the quality and effectiveness of a service provided.

Instrumental Support

Providing the equipment or systems needed to perform a task in a job setting.