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Critical Reflection Questions
Which learning objective of this chapter was the most significant to you?
Retail Salesperson
An individual who sells goods directly to consumers in a retail setting, often providing product advice, assistance, and customer service.
Salesperson
An individual who sells goods or services to customers, often responsible for negotiating deals, understanding customer needs, and closing sales.
Traditional Salespeople
Sales professionals who employ conventional techniques, such as in-person meetings and cold calls, to engage with potential customers.
Legal and Ethical
Pertains to actions and decisions that comply with the law and moral standards, particularly in professional and business practices.
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