The Act Which Is Aimed at Letting Employees Know When

question 58

Multiple Choice

The Act which is aimed at letting employees know when a plant closing or mass layoff is in the offing is the:

• A)Employee Retirement Income Security Act (ERISA).
• B)Family and Medical Leave Act (FMLA).
• C)Worker Adjustment and Retraining (WARN)Acts.
• D)Federal Occupational Safety and Health Act (OSHA).

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Definitions:

Record of Incident

An official document detailing the facts and responses associated with a specific event or occurrence, often used for legal or procedural purposes.

Empathy

The capacity to comprehend and empathize with someone else's emotions.

Bad-News Message

Communication that conveys negative or unfavorable information in a tactful and considerate manner.

Service Failure

A situation where a service does not meet the customer's expectations, leading to dissatisfaction.