What Should You Do First If the Symptom the Customer

question 11

Multiple Choice

What should you do first if the symptom the customer reports does not appear to be present?

• A) Check to see whether the PCM has stored any DTCs in memory
• B) Perform a voltage drop test
• C) Use a choke tester to heat and/or cool the suspect module
• D) Use a DSO and a low-current amp probe to sample the current waveform

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Definitions:

Substitution Effect

The change in demand for a good that results from a change in price, making the good more or less expensive relative to other goods.

Price Change

An alteration in the cost of a good or service, which can affect demand and supply dynamics in the market.

Substitution Effect

The change in consumption patterns due to a change in the prices of goods, leading consumers to replace more expensive items with cheaper alternatives.

Income Effect

The change in an individual's or economy's income and how that change will affect the quantity demanded of a good or service.