The "Five Stages" in the Model Developed by Kübler-Ross Are

question 9

Multiple Choice

The "five stages" in the model developed by Kübler-Ross are:

• A)Dying, shock, reaction, sadness, and acknowledgement
• B)Physical, psychological, social, spiritual, and behavioral
• C)Denial, anger, bargaining, depression, and acceptance
• D)Prediagnostic, acute, chronic, recovery, and terminal
• E)None of these

Recognize the different types and steps of a needs analysis: organizational, task, person, and resource analysis.

Identify the tools and techniques used in conducting a needs analysis.

Understand the significance of aligning training and development initiatives with an organization's strategy.

Assess the impact of organizational climate on training effectiveness.

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Definitions:

SELL Sequence

SELL sequence is a sales strategy that outlines a sequence of steps Salespersons follow to effectively sell a product or service, usually involving stages like Show, Explain, Lead, and Lock.

Sales Presentation

A pitch or demonstration given by a salesperson to persuade potential buyers to purchase a product or service.

FAB Selling Technique

A presentation technique stressing features, advantages, and benefits of a product.

Benefit Selling

A sales approach that focuses on communicating the benefits and value of a product or service to the customer, rather than just its features.