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The Golgi apparatus
Share Of Customer
The amount of a customer’s total spending that a business captures in its sector, focusing on increasing purchases by existing customers rather than acquiring new ones.
CRM Efforts
Initiatives and practices relating to Customer Relationship Management, aimed at managing a company’s interaction with current and potential customers.
Lifetime Value
The total net profit a company anticipates earning from a customer throughout the entirety of their relationship.
Cognitive Dissonance
A psychological state experienced when an individual holds conflicting thoughts, beliefs, or attitudes, especially regarding their behavior and attitudes.
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