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The Golgi Apparatus

question 16

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The Golgi apparatus


Definitions:

Share Of Customer

The amount of a customer’s total spending that a business captures in its sector, focusing on increasing purchases by existing customers rather than acquiring new ones.

CRM Efforts

Initiatives and practices relating to Customer Relationship Management, aimed at managing a company’s interaction with current and potential customers.

Lifetime Value

The total net profit a company anticipates earning from a customer throughout the entirety of their relationship.

Cognitive Dissonance

A psychological state experienced when an individual holds conflicting thoughts, beliefs, or attitudes, especially regarding their behavior and attitudes.

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