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A(n) ___________ is a resource that is impossible or extremely costly or difficult for other firms to duplicate.
De-emphasizing
A strategy used in communication to make certain information seem less important or prominent.
Preaching
The act of delivering a religious message or sermon, often based on scripture, to a group of people.
Courteous
Showing consideration, respect, and politeness in one's behavior and interactions with others.
Rubber Stamps
Tools typically made of rubber or a similar material attached to a handle or block, used for imprinting designs, signatures, or information by pressing it onto a surface.
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