Which of the Following Statements Describes an Advantage of the Results-Driven

question 32

Multiple Choice

Which of the following statements describes an advantage of the results-driven change approach to managing change?

• A) It supplants the sole emphasis on activity with a focus on quickly measuring and improving results.
• B) Managers actually test to see if changes make a difference.
• C) Quick, visible improvements motivate employees to continue to make additional changes.
• D) Managers introduce changes in policies, procedures, rules, and regulations only when they will improve measured performance.
• E) All of these were cited as advantages of the results-driven change approach.

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Definitions:

Classical Conditioning

Learning to make an involuntary response to a stimulus other than the original, natural stimulus that normally produces the response.

Systematic Desensitization

A behavioral therapy technique used to reduce anxiety through gradual exposure to the feared object or situation coupled with relaxation exercises.

Token Economy

A behavior modification system based on the systematic reinforcement of target behavior through the issuance of tokens that can be exchanged for desired rewards.

Contingency Contract

A formal, written agreement between the therapist and client (or teacher and student) in which goals for behavioral change, reinforcements, and penalties are clearly stated.