Quality Is Typically Defined and Measured in Three Ways

question 86

Multiple Choice

Quality is typically defined and measured in three ways. They are ____.

• A)costs, profitability, and customer satisfaction
• B)value, customer satisfaction, and conformance to expectations
• C)profitability, reliability, and conformance
• D)excellence, value, and conformance to expectations
• E)performance, conformance, and reliability

---

Definitions:

Trading Votes

The practice of exchanging votes between parties or individuals, often seen in legislative bodies or during elections, to secure mutual benefits or achieve desired outcomes.

Analytical Level

The degree or level at which a problem or scenario is examined or analyzed for deeper understanding or resolution.

Majority Voting

A decision-making rule where the choice that receives more than half of the votes wins, often used in elections and organizational decision-making.

Textbook Selection

The process of choosing textbooks for academic courses, often involving evaluation of content relevance, level of difficulty, and alignment with curriculum goals.