In TQM Terms,____________ Is an Organizational Goal to Provide

question 2

Multiple Choice

In TQM terms,____________ is an organizational goal to provide products or deliver services that meet or exceed customers' expectations.

• A) market response
• B) customer satisfaction
• C) market focus
• D) positive framing
• E) added value

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Definitions:

Second-hand Smoke

Smoke that is not directly inhaled from a burning tobacco product but is breathed in from the environment, posing health risks to nonsmokers.

Exposed

Being in a state where something is uncovered or revealed, potentially subject to harm or criticism.

Effect

The result or outcome of a particular influence, action, or causal relationship.

Hardy Personality

A personality trait characterized by resilience and the ability to cope effectively with stress.