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You are a rookie correctional officer at a state prison. The day is coming to an end and the inmates are in their cells. As you make your rounds to count heads, one of the inmates asks you if you'd bring him a piece of dental floss. He says he has an uncooked grain of rice from dinner stuck in his back teeth and it is very painful. He only needs a small piece, surely not enough to pose any problem. According to prison rules, dental floss may only be used in the shower area, under observation. It is apparent to you that the inmate is in discomfort, and you know this inmate to be well-behaved. Another officer, a veteran, sees that you have retrieved dental floss and asks what you intend to do with it. After you explain, he warns that it is not a good idea. Sometimes, a seemingly innocent request to break the rules turns out to just be the start, and once you have broken the rules, the inmate has something to hold over you. This can lead to more and more problematic requests and demands. This process is known as:
Positive Variance
A term used in accounting and finance indicating that actual revenues are higher than forecasted or budgeted revenues, or expenses are lower than expected.
Negative Variance
A situation where actual results are worse than expected or budgeted results, often used in financial or operational contexts.
SBAR
A communication method used in healthcare to ensure clear and concise information exchange; it stands for Situation, Background, Assessment, Recommendation.
Discharge Summary
A document that outlines a patient's hospital stay, treatment given, and instructions for follow-up care upon discharge from a hospital or clinic.
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