The Twomajor Elements of a Client File Are

question 2

Multiple Choice

The twomajor elements of a client file are:

• A)invoices and full-text court opinions
• B)internal firm memos and invoices
• C)a client letter and a research memo
• D)a written summary of telephone conversations and e-mails

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Definitions:

Operant Conditioning

A process in which learning occurs by modifying the strength of a behavior using rewards or punishments.

Compulsion

The irresistible urge to perform an act repeatedly, often as a way of relieving anxiety, which constitutes part of obsessive-compulsive disorder.

Obsession

Persistent and intrusive thoughts, images, or urges that cause significant anxiety or discomfort.

Checking Behaviour

A type of compulsive behavior characterized by the need to check things repeatedly.