Carlos Is a Freelance Graphic Designer

question 56

Multiple Choice

Carlos is a freelance graphic designer. Last month, a client hired him to design a website, at a flat rate of $1000. Carlos met with the client numerous times to sketch out the project, and engaged in a fair amount of background research. Just as he was getting ready to sign a contract for the job, the client mentioned, "Oh, by the way, I also need you to design three catalog covers under your contract." Even though Carlos would never design a website AND three catalog covers for just $1000, he had already invested so much time and energy in this client that he ended up just saying yes to everything. Carlos told his friends that he was "tricked" by the client. Social psychologists would say that he was a victim of the ____.

• A) legitimization-of-paltry-favors technique
• B) low-ball technique
• C) labeling technique
• D) foot-in-the-door technique

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Definitions:

Upstream Flow

In supply chain management, refers to the activities involved in the initial stages, focusing on the extraction or production of raw materials and components.

Supply Chain

The network of manufacturers, suppliers, and logistics providers involved in the production, distribution, and delivery of a product to its end user.

On-Premise CRM

A CRM system that is installed and runs on the servers of the organization, rather than at a remote facility like the cloud.

CRM Application

Customer Relationship Management Application; software that helps businesses manage, track, and improve their interactions with customers and potential customers.